HomeWell Agencies Win Best of Home Care Awards for 2024

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By HomeWell Care Services

February 13, 2024

HomeWell Agencies Win Best of Home Care Awards for 2024
HomeWell Agencies Win Best of Home Care Awards for 2024

HomeWell Care Services agencies nationwide earned 2024 Best of Home Care awards from Home Care Pulse (HCP), one of the most prestigious recognitions in the home care industry. Highlighting the top-performing home care businesses across the United States, these awards recognized several HomeWell Care Services agencies as best-in-class home care providers, employers and leaders in training.

A total of 21 agencies were recognized for 2024, a 75% increase from the 12 agencies recognized by HCP in 2023. Also, of the 21 agencies, 20 received Provider of Choice, more than double the number of recipients compared to the 9 HomeWell agencies who received it last year.

“We are proud to recognize these standouts in our industry and across our franchise for their commitment to quality care, fostering a positive work culture and demonstrating their expertise in the continuum of care,” said Crystal Franz, CEO of HomeWell Franchising. “They have cultivated a work environment where their staff feel valued and equipped to thrive, all while delivering exceptional service to the clients and families they serve.”

Three HomeWell locations, including Worthington, Ohio, Georgetown, Delaware, and Hackensack, New Jersey, received the highest award given by Home Care Pulse—the “Leader in Experience.” These agencies are recognized among the top 10% of home care providers participating in the nationwide HCP Experience Management Program. To qualify for the “Leader in Experience,” 10% of award-winning agencies’ clients and caregivers were interviewed monthly by HCP over 12 months. To be awarded, the agencies must receive high satisfaction ratings in several areas.

Numerous HomeWell agencies also received other Best of Home Care® awards, including Provider of Choice, Employer of Choice and Leader in Training. Based on client and employee satisfaction scores gathered by HCP, the Provider of Choice and Employer of Choice awards recognize a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

“We want to congratulate these HomeWell agencies on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Todd Austin, President of HCP. “Since these awards are based on real, unfiltered feedback from clients and caregivers, these HomeWell agencies have proven their dedication to providing a great work environment and solid training to employees while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”

A first for HomeWell, but certainly not the last, is the Leader in Training award, recognizing HomeWell Care Services in Sarasota, Florida, for consistently providing an outstanding level of staff education. As a Leader in Training, HomeWell in Sarasota is now recognized among the top 25% of home care providers participating in the nationwide HCP Training Program.

“HomeWell Care Services in Sarasota has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed,” said Austin. “This award allows them to show proof of quality to potential clients and caregivers.”

On behalf of the entire HomeWell Care Services family, we congratulate the agencies below for going above and beyond to provide trusted care with true compassion!  

Provider of Choice – awarded to those who consistently exceeded the industry standards for quality care

  • Anchorage, AK
  • Austin, TX
  • Clackamas, OR
  • Conway, AR
  • Fort Myers, FL
  • Gaithersburg, MD
  • Georgetown, DE
  • Glendale, AZ
  • Hackensack, NJ
  • Lexington, KY
  • Loveland, CO
  • Natick, MA
  • New Braunfels, TX
  • North Richland Hills, TX
  • Orlando, FL
  • Sarasota, FL
  • Stafford, TX
  • Tampa, FL
  • Wichita, KS
  • Worthington, OH

Employer of Choice – awarded to those who consistently exceeded industry standards for employee satisfaction

  • Anchorage, AK
  • Austin, TX
  • Conway, AR
  • Georgetown, DE
  • Hackensack, NJ
  • Natick, MA
  • Plano, TX
  • Sarasota, FL
  • Stafford, TX
  • Worthington, OH

Leader in Experience — awarded to the top 15% of all providers participating in HCP’s Experience Management Program

  • Georgetown, DE
  • Hackensack, NJ
  • Worthington, OH

Leader in Training — awarded to those who have achieved a high level of staff participation and education for each staff member, representing the top 25% of providers participating in HCP’s Training program

  • Sarasota, FL

ABOUT HOMEWELL CARE SERVICES

HomeWell Care Services®, franchised by HomeWell Franchising Inc., provides personal care, companionship, and homemaker services for seniors and other homebound individuals, so they can remain safely in the comfort of wherever they call home. HomeWell is committed to helping people live life more fully and offers special programs for fall prevention, post-medical care, and life enrichment.

HomeWell Franchising Inc. is a premier franchisor with nearly 70 locations representing over 150 territories across the United States. The company has a strong pipeline of new agencies set to open. HomeWell has been recognized as a Franchise Business Review Top 100 low-investment franchise and an Inc. 5000 company. For more information on HomeWell or to explore franchise opportunities, visit HomeWell Care Services or HomeWell Care Services Franchising.

For press inquiries, please contact:
Andrew Hurst, Communications Manager
817.203.8313, media@homewellcares.com

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