The difference is our Care Management approach.

HomeWell Care Services is not your average home care agency. For us, it’s not simply about placing a caregiver in the home. We take a holistic approach to in-home care that focuses on both accomplishing the tasks of daily living and improving the overall wellbeing of each individual entrusted to our care.

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Our Philosophy

Trusted care. True compassion.

Our top priority is your peace-of-mind.

We all function better when we enjoy life more. For most people, this can be achieved through increased activity, reduced stress, better nutrition, and basic companionship. As simple as that observation is, it is at the core of what we do. Our primary objective is to bring more enjoyment to the lives of those who find it increasingly difficult to function well on their own. We remove the burden of stress from both the person needing assistance as well as those who love and care for them. We help people maintain their dignity and independence. We protect and care for those who are unable to do so themselves. We help people function better. We help people enjoy life more. We do all of this by working as a team to provide reliable and compassionate in-home care that goes so far beyond typical adult care services.

 

Our Care Managers and Caregivers

Working together as a team.

Responsive, experienced, reliable, compassionate.

There are many reasons why someone may need at-home care. Whether recovering from an injury, living with a disability, or simply growing older, the familiarity and comfort of continuing to live at home can be tremendously important to emotional wellbeing. With our proactive approach to in-home care, our specially trained team of caregivers and Care Managers advocate for both you and your loved ones in order to provide the highest level of comfort, compassion, and care through open communication and personalized care management.

Responsive Care Managers

HomeWell assigns each client a dedicated Care Manager whose sole purpose is to ensure the highest level of customized in-home care to meet your needs and your budget. Your Care Manager will initiate a comprehensive needs assessment and create a personalized plan regarding:

Once a plan is in place, your Care Manager will monitor daily care logs and maintain regular contact with everyone involved to ensure each client’s physical and emotional wellbeing. And because life can be unpredictable, your Care Manager can also recommend or make adjustments to your care plan at any time, as needed.

Compassionate & Trustworthy Caregivers

As a home care agency founded by a caregiver, we put the utmost importance on providing at-home caregivers who are knowledgeable, kind, patient, and trustworthy. We understand the complexities of the aging process and other home health variables that can affect the physical and emotional demands of each specific case. Whether we’re providing senior home care or home health assistance, we know that no two situations are alike. Our Care Managers strive to select caregivers who best suit each client’s personality and specific care needs. And because we put a high priority on both safety and quality, all HomeWell caregivers are fully screened, pass a stringent national identity and background check, have excellent references, and undergo comprehensive competency testing.

Our care team includes:

  • Companions
  • Personal support workers
  • Homemakers
  • Home health aides
  • Certified Nursing Assistants (CNAs)

 

Meet the Owners; Denise Bateman Nugent and Mike Nugent

Prior to opening their HomeWell Care Services agency, Mike and Denise both enjoyed very successful careers. Denise’s passion for senior care is tied to her background as a Certified Nursing Assistant (CNA). Mike worked in the medical diagnostics industry for most of his 30-year career.

Mike initially began his career as a microbiologist in a clinical laboratory in New York and built a startup industrial microbiology laboratory where he was able to develop his business acumen. He then led global marketing and sales teams across the clinical diagnostics space. Most recently, Mike was Vice President of Infection and Immune Diagnostics at QIAGEN, NV a diagnostic testing manufacturer and managed a global portfolio worth $500M.

Denise worked with a local hospital system in revenue cycle management. She has always had a passion for senior care, primarily from her personal experience as a caretaker for her mother who suffered a stroke years ago. Denise quickly learned what it was like to need additional support for her mother who lived in assisted living homes since her stroke. Over the years, Denise has taken this passion and applied it working in the industry as a caregiver and coordinator for other home health care businesses and worked in a similar capacity in the hospital environment. In addition to her medical and senior care background, Denise spent several years in the travel and tourism industry managing corporate and personal travel for key clients.

Mike and Denise are committed to bringing compassionate, quality care to the Baltimore and Harford Counties in Maryland. They are focused on helping their community by providing information on health care and life activities. They’ve seen the needs and services that so many people require and are passionate about educating their clients on home care and what HomeWell has to offer.

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Our Services

Towson, MD // License No: R4910P // Licensed. Bonded. Insured.