{"id":1577,"date":"2021-12-22T12:56:00","date_gmt":"2021-12-22T12:56:00","guid":{"rendered":"https:\/\/homewellfranchising.com\/?p=1577"},"modified":"2026-07-07T16:36:55","modified_gmt":"2026-07-07T16:36:55","slug":"owner-franchisee-testimonial-rob-rister","status":"publish","type":"post","link":"https:\/\/homewellcares.com\/franchise\/franchise-owner-spotlight\/owner-franchisee-testimonial-rob-rister\/","title":{"rendered":"HomeWell Owner Spotlight: Rob Rister"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">December 22, 2021<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI\u2019ve been in different businesses,\u201d says Rob Rister, owner of&nbsp;<a href=\"https:\/\/homewellcares.com\/in-home-care-ky-lexington-ky161\/meet-the-team\/\/\" target=\"_blank\" rel=\"noreferrer noopener\">HomeWell Care Services in Lexington, KY<\/a>. \u201cTo me, this is a moral business. You\u2019re taking families who need help, and caregivers who would like to work and would like to help, and you\u2019re putting them together. It\u2019s an ethical business model and I just love it.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cBefore we owned our HomeWell Care Services franchise, I was working in retail as a manager,\u201d Rob recalls. \u201cI\u2019d done some work in the insurance business. My wife, Dee, and I were bantering about going into business, kicking around ideas for something we would enjoy working on that would bring her background and mine together. Then, I was walking through the house one day and I saw a picture of my mom hanging on the wall\u2014and it was like she spoke to me: Home care, Rob.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"video-shortcode\"><iframe title=\"HomeWell Owner Spotlight: Rob Rister\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/R4UibVic1PM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cForty years ago, my mom had a little home care agency when I was in high school,\u201d Rob says. \u201cI was playing sports and doing typical teenage boy things, so I didn\u2019t really pay much attention to what my mom did for a living. But, at that moment, I sprinted up the stairs and said: Dee, you\u2019re not going to believe this, but I think we should be looking at home care. She said: let\u2019s look at it.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSo, we investigated it and interviewed several home care agencies\u2014and we really loved HomeWell.\u201d<\/p>\n\n\n\n<h2 id=\"h-discovering-the-homewell-difference\" class=\"wp-block-heading\"><strong>Discovering the HomeWell difference<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI\u2019m a big logo fan. You can\u2019t look at a yellow \u2018M\u2019 or a white swoosh and not know what those are. When I was first looking at different home care franchises, the HomeWell name and logo really caught my attention. I thought that if it caught my eye, it was going to catch other people\u2019s. I put HomeWell at the top of my list of franchises to investigate.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe HomeWell team did a great job explaining the&nbsp;<a href=\"https:\/\/homewellfranchising.com\/why-home-care\/\">advantages of owning a home care agency<\/a>&nbsp;and the pitfalls, too. When we went to Texas to meet the corporate team on discovery day, we found that we felt connected, like we knew them personally. Dee felt the same way: they really know what they\u2019re doing, and that they\u2019re passionate about it.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cFrom discovery day&nbsp;<a href=\"https:\/\/homewellfranchising.com\/why-homewell\/training-and-support\/\">until we got our license<\/a>, I never felt like I was alone in the process. If I had a question, I could just pick up the phone. It felt like HomeWell had our best interests at heart: a vested interest. And that meant a lot to me.\u201d<\/p>\n\n\n\n<h2 id=\"h-every-day-brings-a-sense-of-fulfillment\" class=\"wp-block-heading\"><strong>Every day brings a sense of fulfillment<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cRunning a great home care agency takes patience,\u201d says Rob. \u201cNothing is built overnight. You\u2019re going to have great days and bad days\u2014but at the end of the day, you\u2019re helping a lot. That\u2019s what I take pride in.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cEvery day, when I go home, we\u2019ve helped families that day. I know that our caregivers are getting paid. I love that we\u2019ve created jobs in our community that didn\u2019t exist. I\u2019m excited that sons and daughters in our community could go to work that day, knowing that their mom and dad was taken care of by one of our caregivers.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI talk to our office staff a lot about how many people we help during a week a month or a day. We get a lot of calls at our office; often from a daughter who does most of the caregiving. She\u2019s in tears. She has a mom who\u2019s sick and she has her own kids too. She\u2019s stuck in the middle, doesn\u2019t know what to do, and doesn\u2019t have the skills to help her mom.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re able to send out our community outreach director to sit down with her and let her know that it\u2019s okay. We\u2019re here to help and we\u2019re in this together. You\u2019re not alone anymore and you have a team to help you with your mom. We call it team HomeWell, and it\u2019s what we believe in.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cToday, I know that within months, there\u2019s going to be another family that\u2019s so grateful for our HomeWell team. I haven\u2019t met them yet, but they\u2019re coming, and it\u2019s never going to stop.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI would recommend that future owners grasp this concept. When you get into the home care business, understand you\u2019re looking down the road. You\u2019re not looking months ahead; you\u2019re looking years down the road. So be patient. Those families that you\u2019re going to help\u2014you haven\u2019t even met them yet, but you\u2019re going to help them. That\u2019s so exciting to me.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Do you have the conviction and passion to build an impactful business that makes a difference in the lives of others?&nbsp;A HomeWell Care Services franchise could be your path to life-changing success. Take the first step and&nbsp;<\/em><a href=\"https:\/\/homewellfranchising.com\/franchise-kit\/\"><em>download our franchising kit today.<\/em><\/a><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>December 22, 2021 \u201cI\u2019ve been in different businesses,\u201d says Rob Rister, owner of\u00a0HomeWell Care Services in Lexington, KY. \u201cTo me, this is a moral business. You\u2019re taking families who need help, and caregivers who would like to work and would like to help, and you\u2019re putting them together. It\u2019s an ethical business model and I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1578,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[10],"tags":[],"class_list":["post-1577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-franchise-owner-spotlight"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HomeWell Owner Spotlight: Rob Rister | HomeWell Franchising | Open Your Home Care Franchise<\/title>\n<meta name=\"description\" content=\"Read our Owner Spotlight on about Rob Rister&#039;s experience with HomeWell. 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